Collaborative leadership and strong stakeholder relationships.
TECHNOLOGY · PEOPLE · POSSIBILITIES
Keerthivasan
Balasubramani
IT Service Delivery & Operations Professional
Building reliable IT services through strong operations, service management, security awareness and continuous improvement.
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Cyber SecurityServiceNow
CloudITSM
Reliable, efficient and customer-focused IT services.
Security-aware, resilient and well-governed IT environments.
Turning operational challenges into measurable improvements.
ABOUT ME
A blend of technology and a global perspective
I am an IT Service Delivery and Operations professional with a strong interest in technology, problem solving and people. I enjoy improving services, simplifying complex challenges and helping teams deliver reliable, secure and efficient IT operations.
Outside technology, travel is one of my biggest interests. I have visited 50+ countries, exploring different cultures, cuisines and ways of life. Those experiences have broadened my perspective, strengthened my adaptability and helped me appreciate the value of diverse teams and ideas.
SKILLS & TOOLS
Technology, operations and service management
IT Service DeliveryIT OperationsITSM / ITILServiceNow
Incident ManagementProblem ManagementChange Management
Service Desk ManagementCyber SecurityRisk & Compliance
AWSAzureDynatraceSplunkSolarWinds
Windows / LinuxSLA / KPI ManagementVendor Management
Process ImprovementAutomationPeople Leadership
EDUCATION
M.Sc. Cyber Security
Distinction
TRAVEL & EXPLORATION
50+ countries. Different cultures. A wider perspective.
A few places from a journey shaped by curiosity, culture, cuisine and learning.
USANew York
LondonUnited Kingdom
ThailandBangkok
SingaporeMarina Bay
VietnamExplore & discover
AustraliaSydney
CanadaToronto
Travel imagery: Unsplash.
CONTACT
Let's connect
Have a question, opportunity or simply want to say hello? Send me a message.
keerthivasan@keerthivasan.net